Effective Date: 17 September 2026
At Yun By Faith Enterprise ("Yun By Faith", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy and Personal Data Protection Notice explains how we collect, use, disclose, store and protect your personal data when you visit yunbyfaith.com, purchase our products, contact us, subscribe to our communications or otherwise interact with us.
This Notice is intended to be read together with our Terms & Conditions and other policies published on our website.
Our handling of personal data is subject to applicable Malaysian personal data protection laws, including the Personal Data Protection Act 2010 (Act 709) and applicable amendments, regulations and guidance. The Act regulates the processing of personal data in connection with commercial transactions.
1. WHO WE ARE
The party responsible for the personal data described in this Privacy Policy is:
Yun By Faith Enterprise
Website: yunbyfaith.com
Email: yunbyfaith@gmail.com
2. PERSONAL DATA WE COLLECT
Depending on how you interact with us, we may collect the following categories of personal data.
2.1 Contact & Identification Information
This may include:
- Full name;
- Email address;
- Telephone number;
- Billing address;
- Delivery address; and
- Other contact information you choose to provide.
2.2 Order & Transaction Information
This may include:
- Products purchased;
- Product sizes and colours;
- Order number;
- Order date;
- Order value;
- Delivery information;
- Return and exchange information; and
- Store credit information.
2.3 Payment Information
Payments may be processed through third-party payment providers.
Depending on the payment method used, we may receive information necessary to confirm and process your payment.
We do not ordinarily store your complete credit or debit card details.
2.4 Communications
If you contact us, we may retain information contained in your communication, including enquiries, feedback, complaints and customer service correspondence.
2.5 Technical Information
When you visit our website, certain information may be automatically collected, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Referring website;
- Date and time of visits;
- Website interactions; and
- Other technical information necessary for website operation, security and analytics.
3. HOW WE COLLECT PERSONAL DATA
We may collect personal data directly from you when you:
- Create an account;
- Place an order;
- Subscribe to our mailing list;
- Contact customer service;
- Submit a return or exchange request;
- Participate in a promotion;
- Submit a review or other content; or
- Otherwise interact with our website.
We may also receive certain information automatically through cookies and similar technologies when you browse our website.
4. WHY WE COLLECT AND USE YOUR PERSONAL DATA
We may collect, use and process your personal data for purposes including:
- Processing and fulfilling your orders;
- Processing payments;
- Arranging delivery;
- Providing customer support;
- Managing returns and exchanges;
- Issuing and managing store credit;
- Responding to enquiries;
- Managing customer accounts;
- Improving our website and services;
- Understanding customer preferences and website usage;
- Preventing fraud and unauthorised transactions;
- Maintaining website security;
- Sending transactional communications;
- Sending marketing communications where permitted;
- Administering promotions and campaigns;
- Maintaining appropriate business and accounting records;
- Complying with applicable laws and regulations; and
- Other purposes reasonably necessary for operating our business.
5. MARKETING COMMUNICATIONS
If you subscribe to our mailing list or otherwise provide the relevant consent, we may send you communications about:
- New collections;
- Product launches;
- Restocks;
- Promotions;
- Special offers;
- Events;
- Editorial content; and
- Other Yun By Faith updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe function included in our communications or by contacting us at:
Please note that opting out of marketing communications will not prevent us from sending essential transactional communications relating to your orders or account.
6. COOKIES & SIMILAR TECHNOLOGIES
We may use cookies and similar technologies to:
- Keep our website functioning;
- Remember preferences;
- Understand how visitors use our website;
- Improve website performance;
- Analyse website traffic;
- Maintain website security; and
- Support marketing activities where applicable.
You may manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of our website.
7. DISCLOSURE OF PERSONAL DATA
We may disclose personal data where reasonably necessary to operate our business and provide our services.
Depending on the circumstances, this may include disclosure to:
- Payment service providers;
- Courier and delivery providers;
- Website hosting providers;
- E-commerce platforms;
- Technology service providers;
- Analytics providers;
- Marketing and communications providers;
- Customer service providers;
- Professional advisers;
- Accountants and auditors;
- Government or regulatory authorities where required or permitted by law; and
- Other service providers acting on our behalf.
We do not sell your personal data as a commercial product.
8. INTERNATIONAL TRANSFERS
Some of our service providers may process personal data outside Malaysia.
This may include providers involved in website hosting, payment processing, analytics, marketing, cloud storage or other technology services.
Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that the information is handled in accordance with applicable data protection requirements.
Malaysia's Personal Data Protection Department provides specific guidance concerning cross-border transfers of personal data.
9. RETENTION OF PERSONAL DATA
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete transactions;
- Provide customer service;
- Maintain business and accounting records;
- Manage store credit;
- Resolve disputes;
- Prevent fraud;
- Comply with legal obligations; and
- Protect our legitimate business interests.
When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it securely, subject to applicable legal requirements.
10. PROTECTION OF PERSONAL DATA
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, alteration, disclosure or destruction.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
11. YOUR RIGHTS
Subject to applicable law, you may have rights relating to your personal data, including the right to:
- Request access to personal data we hold about you;
- Request correction of inaccurate or incomplete personal data;
- Withdraw consent where processing is based on consent;
- Request information regarding how your personal data is processed; and
- Make enquiries or complaints regarding our handling of your personal data.
The Malaysian Personal Data Protection Department identifies data-subject rights including being informed about processing, access to personal data and correction of personal data.
To make a request, please contact:
We may need to verify your identity before processing certain requests.
12. WITHDRAWAL OF CONSENT
Where we rely on your consent to process personal data, you may withdraw that consent by contacting us.
Withdrawal of consent may affect our ability to provide certain services or process certain requests where the relevant processing is necessary.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
13. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from children for the purpose of independent purchases.
If you believe that a child has provided personal data to us without appropriate consent, please contact us at yunbyfaith@gmail.com.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, applications or services.
This Privacy Policy does not apply to third-party websites or services.
We encourage you to review the privacy policies of those third parties before providing them with personal information.
15. DATA BREACHES
If a personal data breach occurs that is subject to applicable notification requirements, Yun By Faith will take appropriate steps in accordance with applicable law and regulatory requirements.
Malaysia's current personal data protection framework includes regulatory guidance concerning data breach notification.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect:
- Changes to our business;
- Changes to our website or services;
- Changes to technology;
- Changes to applicable laws or regulatory requirements; or
- Changes to our data-processing practices.
Any updated version will be published on this page with a revised effective date.
We encourage you to review this page periodically.
17. CONTACT US
If you have questions, requests or concerns regarding your personal data or this Privacy Policy, please contact us:
Yun By Faith Enterprise
Website: yunbyfaith.com
Email: yunbyfaith@gmail.com
Last updated: 17 September 2026